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Privacy notice

Your information, handled carefully.

Wool & Loop, Česká 12, Brno, Czechia, is the controller of personal data sent through this website. You may contact us at [email protected] or +420 542 211 380. We process your name, email address, and message only when you choose to contact us or enquire about a workshop.

Our lawful basis is taking steps at your request before entering an arrangement, or our legitimate interest in replying to a genuine enquiry. We use your details to answer, organise a booking, and keep a basic record of relevant correspondence. We do not sell personal data or use it for unrelated advertising.

We retain enquiry correspondence only for as long as necessary to resolve it and meet applicable record-keeping duties. Access is limited to the people who need it to run the atelier. Technical service providers may process data only under appropriate safeguards.

Under the GDPR and Czech data-protection law, you may request access, correction, erasure, restriction, portability, or object to processing where the law permits. You can also withdraw consent where consent is the basis. Contact us first; you may lodge a complaint with the Czech Office for Personal Data Protection (ÚOOÚ), Pplk. Sochora 27, Prague.